Lukki Casino Privacy Policy

We at Lukki Casino are committed to protecting the privacy and personal data of every player who visits our platform. This Privacy Policy explains how we collect, use, store and protect your information when you create a Lukki login, deposit funds, play our games or otherwise interact with our online casino. By registering an account or using our services, you agree to the practices described below.

Who We Are

Lukki Casino is owned and operated by Just Entertainment B.V., a company registered under No. 160603 at Scharlooweg 39, Willemstad, Curacao. We operate under a license granted by the Curacao Gaming Authority, licence No. OGL/2024/164/0246. Since launching in 2023, we have served players across Canada, Australia, New Zealand, Norway, Austria, Switzerland and other international markets, offering our platform in nine locale variants including English, French and German regional versions. For the purposes of applicable data protection laws, Just Entertainment B.V. acts as the data controller responsible for your personal information.

Information We Collect

To provide you with a secure Lukki online casino experience, we collect several categories of personal data.

Registration and Account Data

• We collect your name, date of birth, email address, phone number and residential address when you create your account.
• We store the credentials you use for your Lukki casino login, including your username and encrypted password.
• We may request identity verification documents to confirm your age and residency, particularly before processing your first withdrawal.

Financial and Transaction Data

• We collect payment details relevant to the deposit and withdrawal method you select, whether card, e-wallet, bank transfer or cryptocurrency.
• We record your deposit and Lukki casino withdrawal history, including amounts, currencies and timestamps, to comply with anti-fraud and anti-money-laundering obligations.
• We log bonus activity, including any Lukki promo code or Lukki casino bonus code you redeem, so that wagering requirements and eligibility can be tracked accurately.

Technical and Usage Data

• We automatically collect your IP address, device type, browser information and operating system whenever you access casino Lukki.
• We track your gameplay activity, including the Lukki slots and table games you play, session duration and betting patterns, to improve our services and to detect bonus abuse.
• We use cookies and similar technologies to remember your preferences and to keep you securely signed in between visits.

How We Use Your Information

We use the data we collect to operate, secure and improve our platform. Specifically, we use your information to verify your identity, process deposits and withdrawals, prevent fraud and underage gambling, administer promotions such as our welcome package and Yacht Club loyalty program, communicate important account updates, and comply with our licensing obligations under Curacao law. We also use aggregated data to understand how players interact with our 14,000+ games and to refine our offering for future updates.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our site, remember your login session, and analyse traffic patterns. Cookies also help us recognise returning visitors who search for terms like Lukki casino login or Lukki online casino login, allowing us to streamline access to your account. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our platform.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Payment processors and financial institutions necessary to complete your deposits and withdrawals.
• Identity verification and anti-fraud service providers who assist us in confirming your eligibility to play.
• Regulatory authorities, including the Curacao Gaming Authority, where required by law.
• Marketing and analytics partners who help us evaluate promotions, though this data is generally anonymised.

We note that Lukki Casino does not operate or endorse any third-party website, including unofficial Lukki casino review pages or so-called Lukki casino sister sites. We are not responsible for the privacy practices of external sites, even those discussing whether Lukki casino is legit or comparing our promo codes.

Data Security

We employ industry-standard encryption, firewalls and secure servers to protect your personal and financial information. Access to your data is restricted to authorised personnel who require it to perform their duties. While we take extensive measures to safeguard your information, no method of electronic transmission or storage is entirely secure, and we encourage you to use a strong, unique password for your Lukki login.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with legal, tax and regulatory requirements, including anti-money-laundering rules. If your account becomes dormant, we may retain your data even while applying the dormant account fee outlined in our Terms and Conditions. Once retention is no longer necessary, we securely delete or anonymise your information.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to our legal retention obligations.
• Object to or restrict certain processing of your information.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, you may contact us using the details provided below, and we will respond within a reasonable timeframe.

International Data Transfers

As we serve players across multiple countries, your data may be transferred to and processed in jurisdictions outside your country of residence, including Curacao. We take steps to ensure that any such transfer is conducted with appropriate safeguards in place.

Children's Privacy

Our services are strictly intended for adults. We do not knowingly collect personal data from anyone under the legal gambling age in their jurisdiction. If we discover that a minor has registered an account, we will immediately close the account and delete the associated data.

Restricted Jurisdictions

We do not accept players from the United States, United Kingdom, Netherlands, Spain, Italy, France, Germany, Poland, Belarus, North Korea, China, Belgium, Portugal, Bulgaria, Curacao, Cyprus, Georgia, Gibraltar, Greece, Guernsey, Isle of Man, Ireland, Israel, Jersey, Taiwan, Russia and their territories for real-money play. If we determine that a player has registered from a restricted location, we reserve the right to close the account and void associated winnings, in accordance with our Terms and Conditions.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically. Continued use of Lukki Casino after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our support team at [email protected]. Our live chat is also available 24/7 for immediate assistance regarding your account, deposits, withdrawals or any privacy-related concern.